[Full Version] Quickly Pass MB2-714 Test With Lead2pass New MB2-714 Brain Dumps (21-30)
2017 March Microsoft Official New Released MB2-714 Dumps in Lead2pass.com!
100% Free Download! 100% Pass Guaranteed!
No doubt that MB2-714 exam is a worth challenging task but you should not feel hesitant against the confronting difficulties. Lead2pass is supplying the new version of MB2-714 VCE dumps now. Get a complete hold on MB2-714 exam syllabus through Lead2pass and boost up your skills. What’s more, the MB2-714 dumps are the latest. It would be great helpful to your MB2-714 exam.
Following questions and answers are all new published by Microsoft Official Exam Center: http://www.lead2pass.com/mb2-714.html
You are evaluating whether to use a standard or an enhanced service level agreement (SLA). You need to identify a characteristic of a standard SLA.
What should you identify?
A. The SLA can be paused-
B. The status can be tracked directly from the case form .
C. Actions can be triggered based on specific success catena .
D. The failure time is tracked .
You have a customer who purchased two support contracts from your organization.
One support contract is for a product named ProductA and the other support contract is for a product named ProductB.
You need to ensure that only a contact named Contact1 can open cases for ProductA and only a contact named Contact2 can open cases for Products.
What should you use?
A. routing rules
C. service level agreements (SLAs)
D. parent-child inheritance rules
You have two sites.
You need to ensure that all of the resources for a scheduling activity are from the same site.
What should you use?
A. a selection rule
B. a resource group
C. a service level agreement (SLA)
D. a field security profile
You plan to create a service activity.
You need to identify which types of participant can have defined work hours.
Which two participant types should you identify?
Each correct answer presents a complete solution.
A. resource group
You implement Unified Service Desk in your Dynamics CRM organization.
You need to add a button to a Unified Service Desk toolbar that will load a CRM page to a hosted control when the button is clicked.
What are two Unified Service Desk components that you can use to achieve the goal? Each correct answer presents a complete solution.
B. action calls
D. Window navigation rules
You are a customer service representative.
You use the interactive service hub and a multi-stream interactive dashboard.
At the beginning of your shift, you need to view the high-priority open cases and to move them to one queue. What should you do first?
A. Perform an Advanced Find.
B. Perform a Global Search.
C. Apply a hierarchal view.
D. Apply a global filter.
You work for a call center that uses Dynamics CRM for case management.
You need to recommend a solution that meets the following requirements:
– Provides customer service representatives with a pop-up window initiated by the phone system
– Provides a mechanism to view data*from several different line-of-business applications based on contextual information in CRM
Which technology should you include in the recommendation?
A. the interactive service hub
C. Microsoft Parature
D. Unified Service Desk
You have a service that is used to schedule the delivery of products to local customers.
The service contains a resource group.
The resource group contains equipment that represents 10 delivery vans.
You need to ensure that you maximize the use of each delivery van. while performing as many dcllvenes as possible.
What should you configure?
A. a selection rule as Least Busy
B. the available capacity of the service scheduling rule
C. the van work hours as non-overlapping
D. a selection rule as Most Busy
You have an equipment resource for a forklift.
Several scheduling activities are configured to use the forklift.
The forklift breaks down and is sent for repairs.
You set the work hours for the forklift to unavailable.
You need to identify what will occur to the scheduling activities that require the forklift.
What should you identify?
A. The scheduling activities will be added to a queue.
B. The scheduling activities will continue as scheduled.
C. The scheduling activities will be scheduled automatically for the next available time.
D. The scheduling activities will be deactivated.
Your Dynamics CRM organization uses the interactive service hub.
You need to identify which security role must be assigned to you before you can create a new interactive dashboard.
What are two possible security roles that will achieve the goal? Each correct answer presents a complete solution.
A. Activity Feeds
B. System Administrator
C. System Customizer
D. Customer Service Manager
Lead2pass is one of the leading exam preparation material providers. We have a complete range of exams offered by the top vendors. You can download MB2-714 dumps in PDF format on Lead2pass.com. Comparing with others’, our MB2-714 exam questions are more authoritative and complete. What’s more, the MB2-714 dumps are the latest. We ensure you pass the MB2-714 exam easily.
MB2-714 new questions on Google Drive: https://drive.google.com/open?id=0B3Syig5i8gpDaHlZVXMzSHNMN2c
2017 Microsoft MB2-714 exam dumps (All 94 Q&As) from Lead2pass:
http://www.lead2pass.com/mb2-714.html [100% Exam Pass Guaranteed]